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Komatsu has developed into a international giant over the previous few decades due to their expertise and strength in the field of logistics, mining, excavating and construction. By means of modern designs and technological superiority, they remain at the forefront of these industries.
Evolving in 1945, Komatsu Forklift Co., Ltd has expanded greatly. Using their top-quality production features and progressive design approaches, Komatsu has become known to manufacture the kind of durable and reliable lift truck that consumers across the globe have come to rely upon. In 1976, Komatsu Forklift U.S.A., Inc was established to satisfy the ever-increasing demand for its goods in the North American market. To improve expenditures and efficiencies, a state-of-the-art plant was developed in Covington, Georgia in 1990, to unite all U.S. Komatsu Forklift product support and production operations.
Remaining one of the leading suppliers and makers of rugged and modern forklifts at the moment, Komatsu Forklift U.S.A., Inc continues to satisfy their customers’ desires worldwide. Central and Latin America, Mexico, the Caribbean and South America are home to many of Komatsu’s satisfied customers along with their North American consumers.
Following years of providing consumer service and maintaining relationships, Komatsu Forklift recognizes that meeting the customers’ needs is paramount. All new product development at Komatsu starts first with the consumer. By welcoming participation and criticism, they are able to ascertain customer wants and expectations then develop progressive designs and then manufacture to exceed Komatsu Engineering Standards. Assuring customers that quality is designed from the start and sustained throughout the manufacturing, service and sales processes, allows Komatsu to end up with a first-class product from start to finish.
The engineers at Komatsu are experts who concentrate on designing heavy-duty equipment, forklifts and construction equipment. Their design expertise assures that each piece of equipment will endure in even the toughest applications and environments. Adherence to meticulous engineering principles enables Komatsu Forklift to meet ISO 9001 standards. Computer aided design and rigorous internal quality standards all contribute to high-class lift truck products. Komatsu Engineering Standards translate the contemporary and innovative expertise used in advanced mining and construction equipment into world class equipment.
The modern and efficient factory in Covington, Georgia is a full service plant. This state-of-the-art plant starts the manufacturing process with raw steel which is then welded, designed and prepared. When assembled and painted the forklifts are ready to leave the plant and enter the market. Maintaining quality control through the duration of the production process, assures clients that the quality is built into Komatsu’s products from the very beginning.
Komatsu feels that a product is only as worthy as the people who support it and sell it, their sellers make all the difference. Komatsu Forklift features an excellent network of company sellers and independent dealers who are working hard to outdo expectations. Specialized in all aspects from sales, service or operating education, or aftermarket support, their diverse network of knowledgeable and capable professionals are available. Komatsu Forklift Dealer locations across the nation have a Komatsu OEM parts on-hand to offer the necessary service needed to keep customers’ operations running effortlessly. Computerized, real-time access with next day distribution from their highly automated circulation hub is another option. The online K-Link system assists dealers with on-line components management, service and acquisition for all major forklift brands.
At Komatsu Forklift U.S.A., Inc. they recognize that their world-class businesses rely on Komatsu forklifts in their daily operations. So Komatsu focuses their attention on their countrywide account clients permitting them to benefit from an original relationship that facilitates them tailor their relationship in order to boost consumer efficiency and profits. Komatsu countrywide account clients have access to on-line components and service support system and a inclusive fleet management program, offering the ability for Komatsu to be their total solution for any forklift concerns.
The well-organized and reliable staff members at Komatsu Forklift U.S.A., are committed to providing exceptional customer support even if it arrives in the form of training, product sales, aftermarket support, and longterm maintenance. They want to confirm that the customer support offered will help their customers satisfy or exceed their business goals while establishing strong working partnerships in the process. Komatsu strives to be familiar with each of their customers’ distinctive ways of doing business and enjoys working together to develop an arrangement to best insure their ongoing success.
